Technical Customer Service Support (m/f/x)
Moosburg, Germany
ELA Container GmbH
Professional
As of now
Full-time
We are currently looking for a Customer Service Representative (m/f/x) for technical support at our location in Moosburg. Do you have a knack for your trade, are you good with PCs and fancy a new challenge? We're looking for someone just like you.
You are a person with your own personal profile of qualifications, talents and desires. And we are not a company like any other. We offer exciting tasks, opportunities for further development and a relaxed, fun culture. Interested? Then we should get to know each other better.
Your Future Role
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Advising customers on technical support
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Planning the deployment of our customer service technicians and arranging appointments with the customer
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Preparation of customer service assignments including material procurement
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Processing complaints and answering technical questions about our containers
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Administrative support for internal training management for training courses and instructions on the qualification of deployed personnel
What You Bring to the Team
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Successfully completed vocational training in the technical/trade sector, e.g. electronics technician, carpenter or HVAC plant mechanic (m/f/x)
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Several years of assembly and construction site experience desirable, but not essential
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Independent, committed, responsible and customer-orientated way of working
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Good manners with a friendly, serious demeanour
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Good communication skills and a transparent way of working
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Several years of experience in customer service desirable
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Experience with ERP systems is an advantage
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Confident use of CRM systems and common Office applications
Our Benefits – Because You’re Our Priority at ELA
Hi, I'm Sabrina!
I will be happy to answer your questions.
Just contact me by email or phone or send me a WhatsApp message.
+49 151 19539616
Lights, Camera, Action! – Your Creative Application Video
If you find it easier to speak than write, then take advantage of the opportunity to win us over with a creative video clip about you.
Tips and Tricks for Your Application
Whether you’re just getting started or already have professional experience, the application process is always intimidating. We’ve compiled a few tips and tricks for your application, so that you can keep a cool head and we can get to know you just as you are.